Nearly 20 million consumers have never changed their mobile phone provider and could be missing out on considerable savings, according to a new study by Which? Mobile.
The consumer group’s poll found that 44% of people said they have never switched provider, while another 31% said they had not done so in the last two years.
Which? Mobile asked 8,001 members of the public about their experiences when switching mobile phone providers.
Some 48% of people who had switched provider said they were now spending less on their mobiles, as opposed to just 17% said they were spending more.
Which? Mobile said that consumers should take advantage of new and competitively priced tariffs that are being launched almost every day to make substantial savings on their phone bills.
Tom McLennan from Which? M
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